If you’re unable to access your website, emails and cPanel, a common reason is that your IP has been blocked. For security reasons, our firewall may block your IP address if you have a few failed login attempts trying to login to your hosting account within a short period of time. This includes all methods of logins for your hosting such as cPanel and e-mail accounts. In addition to typing in the wrong password multiple times, another common cause of IP Blocks is when a user adds a new device, such as an iPad or Smart Phone, to their network but enters an incorrect password. The device will repeatedly try to login and will eventually cause your IP to be blocked.
Some common causes of IP Blocks
In addition to typing in the wrong password multiple times, another common cause of IP Blocks is when a user adds a new device, such as an iPad or Smart Phone, to their network but enters an incorrect password. The device will repeatedly try to login and will eventually cause your IP to be blocked. Cyber Developer BD has made it very easy for you to unblock your IP Address.
1. Login to your Cyber Developer BD client area: https://www.cyberdeveloperbd.com/client/clientarea.php
Note: You can not logged in our client area if your own IP has blocked. When you tried to visit our client area link, the browser will show you Server Not Found massage. So you have to logged in our client area with different IP for different internet connection. You can also temporary use vpn or proxy server to logged in our client area.
2. Click Support from the Top Menu then select Unblock IP Address from the submenu.
3. Enter your IP Address in the form then click Check for IP Block and Remove. Please note: In most cases your IP Address will automatically populate in the form. Our system will then check if the IP Address has been blocked and will unblock if necessary.
Note: If you are a reseller you may need to request your customer’s IP Address. They can find this by visiting the website www.whatismyipaddress.com. On the homepage of this website their IP address will be displayed.