Load expresses how many processes are waiting in the queue to access the computer processor. This is calculated for a certain period of time, and the smaller the number the better.
We consider a load value under 10 to be acceptable.
Why is my server load high?
Shared and Reseller plans: We are already aware of the problem because we monitor your server closely. Likely another user is causing the high load, so we will suspend that person and restore the server to a normal load.
VPS and Dedicated servers: Possibly you have SQL connections that are not closing properly, or a broken script, or you are experiencing abnormally heavy traffic, or your server could be under attack. Simply contact HostGator if you need help.